**Leaked Messages Show Early Challenges for Amazon’s Big AI Product**: Amazon’s new AI product, Q, is facing significant challenges just four months after its launch. Internal discussions among AWS employees reveal concerns about integration issues, high costs, and a lack of features, which are causing customers to switch to Microsoft’s Copilot. Q struggles with processing images embedded in PDF files and lacks multi-modal capabilities, leading to disappointing sales data. Despite these issues, Amazon remains committed to Q, with CEO Andy Jassy highlighting its potential for significant efficiencies and plans for further development and training for sales teams to improve its adoption.